Effective Date: January 1, 2026
Aloha Decks (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website and services.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Property address
Project details
Any information submitted through contact forms, estimate requests, emails, text messages, or other communications
We may also automatically collect certain information when you visit our website, including:
IP address
Browser type
Device information
Pages visited
Time spent on the website
Referring website information
This information helps us improve our website and services.
How We Use Your Information
We may use the information we collect to:
Respond to inquiries and estimate requests
Schedule appointments and consultations
Communicate regarding projects and services
Send service-related notifications and updates
Improve website performance and user experience
Maintain business records
Comply with legal obligations
Consent to Communications
By submitting your contact information through our website, contact forms, estimate requests, scheduling tools, or other communication methods, you expressly consent to receive communications from Aloha Decks via phone call, email, and SMS text message regarding your inquiry, appointment, estimate, project, or requested services.
Consent to receive communications is not a condition of purchase.
SMS Communications
By providing your mobile phone number, you consent to receive text messages from Aloha Decks regarding:
Appointment confirmations
Appointment reminders
Estimate follow-ups
Project updates
Customer service communications
Service-related notifications
Message frequency may vary.
Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information provided below.
Mobile Information Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors and service providers that support our business operations, including customer service, scheduling, messaging platforms, and website hosting providers, is permitted solely for the purpose of providing requested services.
All categories of personal information collected exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sharing of Information
Aloha Decks does not sell, rent, or trade personal information to third parties.
We may share information with trusted service providers that assist in operating our business, including:
Website hosting providers
Customer relationship management (CRM) platforms
Email service providers
SMS communication providers
Scheduling software providers
Analytics and marketing platforms
These providers receive only the information necessary to perform their services.
We may also disclose information when required by law or when necessary to protect our rights, property, or safety.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and analyze website traffic.
Cookies may be used to:
Improve website performance
Understand visitor behavior
Enhance user experience
Measure marketing effectiveness
You may disable cookies through your browser settings, although some website features may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites. Aloha Decks is not responsible for the privacy practices, content, or policies of third-party websites. We encourage users to review the privacy policies of any third-party sites they visit.
Your Rights
Depending on applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information
Opt out of certain communications
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
Aloha Decks reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Information
Aloha Decks
Phone: (513) 669-0135
Email: [email protected]
Website: www.alohadecks.com
If you have questions regarding this Privacy Policy or how your information is handled, please contact us using the information above.